EYEPTV Privacy Policy
Effective Date: April 11, 2026
At EYEPTV, we are committed to protecting your privacy. This Privacy Policy explains how EYEPTV (“we,” “us,” or “our”) collects, uses, and safeguards your personal information when you use our website, https://eyeptv.net/ (the “Site”), and our EYEPTV IPTV services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Services.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, billing address, payment information (credit card details are processed by secure third-party payment processors, and we do not store them directly), and any other information you voluntarily provide to us when you register for an account, subscribe to our services, contact us for support, or participate in surveys or promotions.
- Account Information: This includes your username, password (which is stored in an encrypted format), and account settings.
- Usage Data: We collect information about how you use our Services, including the content you view, the channels you watch, the frequency and duration of your usage, your interactions with other users (if applicable), and the features you use.
- Device Information: We collect information about the devices you use to access our Services, including the device type, operating system, browser type, IP address, device identifiers (e.g., MAC address, IMEI), and network information.
- Log Data: Our servers automatically record information created by your use of the Services. This may include your IP address, browser type, referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on our Site and to personalize your experience. See Section 3 below for more information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to provide you with access to our EYEPTV IPTV services, personalize your experience, improve the quality and functionality of our Services, and develop new features.
- To Process Payments: We use your payment information to process your subscriptions and other transactions.
- To Communicate with You: We use your contact information to send you important notices, updates, promotional materials, and other information related to our Services. We may also use your information to respond to your inquiries and provide customer support.
- To Monitor and Analyze Usage: We use your information to monitor and analyze how you use our Services, identify trends, and improve our marketing efforts.
- To Detect and Prevent Fraud: We use your information to detect and prevent fraud, abuse, and other illegal activities.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
- To Enforce Our Terms of Service: We may use your information to enforce our Terms of Service and other agreements.
3. Cookies and Similar Technologies
We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your device when you visit a website. Web beacons are small electronic images that are embedded in web pages or emails.
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the functioning of our Site and Services. They enable you to navigate our Site and use its features.
- Performance Cookies: These cookies collect information about how you use our Site, such as the pages you visit and the links you click. This information helps us to improve the performance of our Site.
- Functionality Cookies: These cookies allow our Site to remember your preferences, such as your language settings and login information.
- Advertising Cookies: These cookies are used to deliver targeted advertisements to you based on your interests.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that if you block or delete cookies, you may not be able to use all of the features of our Site.
4. Third-Party Services
We use third-party services to support our Services, including:
- Payment Processors: We use third-party payment processors to process your payments. These payment processors have their own privacy policies, which you should review. We currently use [List Payment Processors, e.g., Stripe, PayPal].
- Analytics Providers: We use third-party analytics providers to track and analyze the use of our Services. These analytics providers may use cookies and other tracking technologies to collect information about your browsing activity. We currently use [List Analytics Providers, e.g., Google Analytics].
- Advertising Partners: We may partner with third-party advertising partners to display advertisements on our Site or on other websites. These advertising partners may use cookies and other tracking technologies to collect information about your browsing activity.
- Content Delivery Networks (CDNs): We utilize CDNs to deliver content efficiently. These CDNs may log your IP address and other device information.
We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of these third-party services before using them.
5. Data Sharing and Disclosure
We may share your information with the following parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors, analytics providers, and cloud storage providers.
- Business Partners: We may share your information with our business partners for marketing purposes.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Affiliates: We may share your information with our affiliates.
- In connection with a Business Transaction: If EYEPTV is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We will not sell your personal information to third parties.
6. User Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to access the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we delete your personal information.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal information.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at support@eyeptv.net. We will respond to your request within a reasonable timeframe.
7. Data Retention
We will retain your personal information for as long as necessary to provide you with our Services and to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider various criteria such as the type of service requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.
After your account is terminated, we may retain your information for a reasonable period of time to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your personal information during transmission and storage.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Security Audits: We conduct regular security audits to identify and address vulnerabilities.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
9. GDPR Compliance
EYEPTV is committed to complying with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR, as described in Section 6 above. Our lawful basis for processing your personal data under the GDPR includes:
- Consent: We may process your personal data based on your consent.
- Contractual Necessity: We may process your personal data when it is necessary to perform a contract with you, such as providing you with our Services.
- Legitimate Interests: We may process your personal data when it is necessary for our legitimate interests, such as improving our Services or preventing fraud, provided that your interests and fundamental rights do not override those interests.
- Legal Obligation: We may process your personal data when we are required to do so by law.
If you have any questions about our GDPR compliance, please contact us at support@eyeptv.net.
10. Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@eyeptv.net. We will take steps to delete the information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our Services after the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@eyeptv.net